Trusted BPO Services in Pune for Every Business

From customer care to collections, EOSGlobe delivers dependable BPO services in Pune with over 20 years of expertise across industries.

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BPO Services in Pune

EOSGlobe offers comprehensive BPO services in Pune, designed to help businesses simplify processes, reduce costs, and improve customer engagement. Our services cover the complete spectrum of outsourcing—from inbound support and outbound sales to back-office management, collections, and knowledge process outsourcing (KPO).

Whether you’re a growing startup or a large enterprise, our Pune-based BPO solutions are built to adapt to your needs. By combining technology, trained professionals, and proven methods, we enable organizations to scale efficiently while keeping customer satisfaction at the center.

What Makes Our BPO Services in Pune Stand Out

Our approach goes beyond outsourcing tasks—we create solutions that help businesses run smarter and more efficiently.

Tailored Business Solutions

We customize our BPO services in Pune to fit the unique needs of every client and industry.

Compliance and Risk Control

Processes are structured to minimize risk, prevent fraud, and ensure adherence to regulations.

Transparent and Predictable Operations

With real-time tracking and measurable outcomes, you always have visibility into performance.

Two Decades of Expertise

Our 20+ years of experience make us a reliable partner trusted across sectors.

Inbound BPO Services in Pune

Responsive support designed to enhance every customer interaction.

Omnichannel AssistanceHandle customer interactions across calls, chats, email, and social platforms.
Order & Delivery SupportKeep customers updated with accurate order tracking and delivery updates.
Technical HelpdeskProvide clear troubleshooting for product or service-related issues.
Customer Retention EffortsEngage at-risk customers and strengthen long-term loyalty.
After-Hours CoverageExtend service availability without stretching internal teams.

Outbound BPO Services in Pune

Outbound campaigns that build stronger pipelines and boost sales.

Lead Generation & QualificationIdentify prospects and deliver quality leads to your sales team.
Telesales & UpsellingDrive conversions with strategic, customer-focused calls.
Survey & Feedback CampaignsCapture customer insights to improve services and offerings.
Win-Back ProgramsRe-engage inactive customers and rebuild relationships.
Appointment SchedulingArrange meetings with prospects and reduce drop-offs.

Back Office BPO Services in Pune

Reliable back-end support that drives operational efficiency.

Data Entry & ManagementMaintain accurate and updated records.
Transaction ProcessingHandle high-volume transactions securely and efficiently.
Payroll & HR SupportManage employee data, payroll tasks, and compliance.
Document DigitizationIndex and organize documents for easy retrieval.
Inventory & Order HandlingMonitor stock and order workflows for smoother operations.

Collections BPO Services in Pune

Structured collections that improve recovery while maintaining trust.

Early-Stage CollectionsTimely reminders to prevent payment delays.
Skip TracingReach difficult-to-locate customers with reliable verification.
Dispute HandlingAddress customer concerns with clear processes.
Flexible Repayment PlansOffer installment-based settlements for easier recovery.
Compliance-Focused RecoveryEvery collection effort follows legal and regulatory requirements.

Looking for BPO Services in Pune That Deliver Measurable Results?

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Frequently Asked Questions

EOSGlobe is regarded among the best BPO companies in Pune for its 20+ years of industry experience.

They include customer support, outbound sales, transaction processing, HR tasks, and collections.

To reduce operational costs, increase efficiency, and access skilled talent.

Yes, solutions are scalable for businesses of all sizes.

Yes, they handle inbound/outbound calls as well as data processing, payroll, and other non-voice operations.

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